Terms & Conditions

TERMS AND CONDITIONS for International Shipping:

* As of July 1st 2021, all commercial goods imported into the EU will be subject to VAT and will require formal customs declaration.

European Union (EU) countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

* Payment will be placed online through a valid International Visa or Mastercard

* Shipping fees are as follows: 15$ for the 1st kilo, then add 10$ for each additional kilo

* Free Shipping for orders of 4 Kilos and above

* Applies to all countries except for Turkey, Russia, Italy, India, Spain, Syria, Iraq, Palestinian Territories, Belarus, Mexico , Armenia and Greece.

* Orders to France will be split into to shipments of 2 kilos max.

* Orders will be shipped  within 48 business hours after submission.

* Orders will be delivered within 7 business days.

* All items will be shipped in packs of 1 Kg only

* No special requests or modifications will be accepted, i.e. mixed baklava without basma, or fingers, etc.

* All items will be individually wrapped except for the special boxes

* Orders to European Countries are limited to 4kgs per shipment. You may split your order into multiple shipments if you wish to order more than 4 Kgs.

* A CPF number is required for Brazil shipments.

* DHL has the right to open and inspect a shipment.

* Customs might impose extra taxes and duties at the recipient-country.

* Neither Hallab 1881 S.A.L. nor DHL have control or bear responsibility over taxes imposed by customs overseas.

* Egypt, Europe and Brazil impose high taxes on the recipient

* You will receive a notification email once your order is processed and another email with DHL tracking number. Please if any of those emails were not received, kindly email us on esales@hallab.com.lb or call us on +961 6 444445 or +961-79188108

TERMS AND CONDITIONS for Local Delivery/Pick Up Inside Lebanon:

Please make sure that you log on to our Lebanon store and enter the Lebanese address as the shipping address along with their contact details. The conversion rate upon checkout is 12,000 L.L./1$.
Please make sure that you are using a Visa or Mastercard that is valid for international purchases. 

You can follow up with the call center team on your orders inside Lebanon by email at callcenter@hallab.com.lb or WhatsApp us on +96170222449 or call us on +9616444445

 

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