Frequently Asked Questions

1$ Shipping Promotion Details

TERMS AND CONDITIONS:

* Applies to all countries except for Turkey, Russia, Italy, India, and Spain. 

* 1$ shipping promotion starts on November 16, 2018 at 8 AM Beirut time / 12 AM Central Time and ends on November 17, 2018 8 AM Beirut time / 12 AM Central Time.

* Each 1 Kg is shipped for 1$.

* Orders will be shipped on November 22nd

* Orders will be delivered in 3 to 5 business days.

* All items will be shipped in boxes of 1 Kg. No boxes of 0.5, 1.5, or 2 Kgs.

* No special requests will be accepted, i.e. mixed baklava without basma, or fingers, etc.

* All items will be individually wrapped. 

* Shipping price on the website will be automatically updated on the 16th. Fill the basket now and checkout on the 16th of November.

* 1$ shipping promotion is valid for online and walk-in orders.

* Orders to European Countries are limited to 4kgs per. You may split your order into multiple shipments if you wish to order more than 4 Kgs.

* A CPF number is required for Brazil shipments.

* 1$ shipping promotion is for immediate delivery. No scheduled orders will be accepted.

* DHL has the right to open and inspect a shipment.

* Customs might impose extra taxes and duties at the recipient-country.

* Neither Hallab 1881 S.A.L. nor DHL have control or bear responsibility over taxes imposed by customs overseas.

What countries do you ship to?

Our express delivery service covers mostly all of the countries, except for Italy, Spain, Turkey, India, and Russia.

What items can I ship?

You can only order items that do not contain dairy or meat ingredients.

What payment methods do you accept?

We accept Visa or Master Cards only.

What currencies do you accept?

You can pay in whatever currency you have, however the website will convert the amount to USD as per the conversion rate prevailing at that time.

How many days does it take for me to receive my order?

You may expect receiving your shipment in 3 to 5 business days after submitting your order.

Which courier do you deliver with?

We rely on DHL express service to deliver the parcel to your doorstep.

I am unable to place my order online, what can I do?

You may either place the order over the phone by calling +9616444555 ext. 1904/1905 or Chat with us.

Are there any hidden fees other than the ones paid online?

In some countries, customs might impose at random extra taxes and fees for clearance procedures which neither Hallab 1881 nor DHL is held reliable for.

What are the shipping fees?

Current Shipping Fees

WeightTotal Cost
1 Kg =19$
2Kg =28$
3 Kg =37$
4 Kg =46$
5 Kg =55$
6 Kg =64$
7 Kg =73$
8Kg =82$
9Kg =91$
10Kg =100$

And add 9$ per each additional Kg.

Hallab 1881 has the right to update the shipping fees as per the instructions of the shipping company, please refer back to this section for any updates.

Is there a minimum or maximum order?

There is no minimum order, however if you are residing in Europe then the maximum number of allowed Kgs per shipment is 4 due to recipient country’s customs restrictions. If you wish to order more than 4 Kgs, kindly split your order into multiple shipments.

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